Patient-Centered Care - It's What We Do Best | ComForCare - dignity-respect

Dignity and Respect

Health care practitioners listen to and honor patient and family perspectives and choices. Patient and family knowledge, values, beliefs and cultural backgrounds are incorporated into the planning and delivery of care. This may include making special accommodations for religious restrictions regarding meal preparation and other similar considerations when applied to home care or other long-term care. Operating this way helps to create a relationship in which all parties are mutually respectful and respected.

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Patient-Centered Care —
It's What We Do Best


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Patient- and family-centered care is an innovative approach to the planning, delivery and evaluation of health care. This facilitates mutually-beneficial partnerships among health care providers, patients and families. Patient- and family-centered care applies to people of all ages, and it may be practiced in any health care setting.

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Information Sharing

Health care practitioners communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete and accurate information in order to effectively participate in care and decision-making. When home care services are used to assist with care, caregivers can provide additional insights that can help clients to best manage conditions and enjoy the highest quality of life.

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Participation

Clients and families are encouraged and supported in participating in care and decision making at the level they choose. When ComForCare caregivers assist with client care, caregivers work closely with clients and family members to determine scheduling and care needs. Family members can take as little or as much control over caregiving as desired, with ComForCare caregivers filling in the gaps or taking charge as needed. Meeting client needs and wishes is a priority. Read more about respite care for family caregivers.

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Collaboration

Patients and families are also included on an institution-wide basis. Health care leaders collaborate with patients and families in policy and program development, implementation and evaluation. Patients’ and families’ suggestions and insights are also considered when making changes to health care facility design and in professional education, along with the delivery of care. ComForCare uses patient and family suggestions, as well as patients’ needs evaluations, to determine how best to provide care for each individual. This information is also ultimately used to improve care for all patients in the area. Patients may be given more companionship time, have more attention focused on condition management, or other changes may be made to care routines as determined through collaboration with patients and families.

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  • "Patricia has been great with my 93 year old mother!"
    She's creative and just seems to know what my mother needs and wants. She's a great aid to me knowing doctors visits, prescription pick-up and grocery runs are all taken care of - big load off my mind and schedule.
  • "The owners and nurse are fantastic!"
    Always willing to take calls from my Mom and explain things in a way she and I can understand. Also walked us through the insurance process. That was not easy and their expertise was greatly appreciated.
  • "ComForCare has given me peace of mind!"
    The fact that ComForCare was able to step in with certified dementia care specialists and begin caring for my father has been fantastic. The staff and caregivers are both sympathetic and empathetic and I feel it has helped my father during this difficult time. It has also given me peace of mind since I live a long distance from my father, and the communication from staff and caregivers is reassuring.
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