Patient Centered Care

Help your loved one live their best life possible with ComForCare care services.

Dignity and Respect

Health care practitioners listen to and honor patient and family perspectives and choices. Patient and family knowledge, values, beliefs, and cultural backgrounds are incorporated into the planning and delivery of care. This may include making special accommodations for religious restrictions regarding meal preparation and other similar considerations when applied to home care or other care situations. Operating this way helps to create a relationship in which all parties are mutually respectful and respected.

Patient Centered Care — It's What We Do Best

Patient and family-centred care is an innovative approach to the planning, delivery and evaluation of health care. This facilitates mutually beneficial partnerships among health care providers, patients and families. Patient- and family-centred care applies to people of all ages, and it may be practiced in any setting.

Information Sharing

Caregivers communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete, and accurate information in order to effectively participate in care and decision-making. When home care services are used to assist with care, caregivers can provide additional insights that can help clients to best manage conditions and enjoy the highest quality of life.

Participation

Clients and families are encouraged and supported in participating in care and decision making at the level they choose. When ComForCare caregivers assist with client care, caregivers work closely with clients and family members to determine scheduling and care needs. Family members can take as little or as much control over caregiving as desired, with ComForCare caregivers filling in the gaps or taking charge as needed. Meeting client needs and wishes is a priority. Read more about respite care for family caregivers.

Collaboration

Patients and families are also included on an institution-wide basis. Health care leaders collaborate with patients and families in policy and program development, implementation and evaluation. Patients’ and families’ suggestions and insights are also considered when making changes to health care facility design and in professional education, along with the delivery of care. ComForCare uses patient and family suggestions, as well as patients’ needs evaluations, to determine how best to provide care for each individual. This information is also ultimately used to improve care for all patients in the area. Patients may be given more companionship time, have more attention focused on condition management, or other changes may be made to care routines as determined through collaboration with patients and families.

Better Care Starts Here

Read how we are helping older adults live their best lives possible. Here is what clients say about their experience with our agency.

"January 14, 2025 by E.H."

"Having Comforcare on board for my mom's care has given us all more confidence and ease that if she needs assistance CfC staff are there and came come to her aide. They are always kind and responsive."

"October 1, 2024 by J.M."

"They do there best to their ability. Occasionally will go out of their way to insure the job gets done ."

"September 5, 2024 by D.H."

"The young lady who comes by to assist me is friendly, hardworking, and self motivated. She remembers the things I need help with, and does them, even if I forget to ask. The level of care and concern for her clients is truly impressive for one so young. You are indeed most fortunate to have someone like Anastasia representing Comforcare. She instills trust, confidence, and the reassurance that my welfare is her number one priority. My score, reflects more of my impression of my young care giver, than anything else. The company, does a good job in matching you up with a care giver you are likely to respond well to. In Anastasia’s case, they truly nailed it."