
For seniors, the skin is more than just an organ—it’s the first line of defense against infection, injury, and complex health issues. As a caregiver, your role in maintaining the health and integrity of your client’s skin is absolutely critical. Preventative skin care is a cornerstone of high-quality home care, helping to avoid painful and costly complications like pressure sores (decubitus ulcers) and severe dryness.
At ComForCare NE Denver, we prioritize training our caregivers on clear, safe, and effective preventative protocols. Here is a guide to help both professional Personal Care Workers (PCWs) and family caregivers understand the essential “Do’s and Don’ts” of general skin care.
Safety and compliance define the scope of a Personal Care Worker’s skin care duties. Your role is strictly preventative. This means you are focused on maintaining healthy, unbroken skin and immediately reporting any concerning changes.
| Category | Action | Key Principle |
| General Assistance | Perform skin care only when the skin is unbroken. | Your primary duty is to keep healthy skin healthy. |
| Application | Apply non-medicated lotions and solutions. | You may use products that do not require a physician’s prescription (e.g., standard moisturizing creams). |
| Observation | Observe the skin closely during bathing and dressing. | Early detection of changes is the most critical preventative action. |
| Category | Action | Why It’s Prohibited |
| Wound Care | Any care beyond basic first aid (e.g., cleaning a small scratch). | This requires specialized, licensed training to prevent infection and promote healing. |
| Medication | Application of prescription medications (e.g., steroid creams, complex topical antibiotics). | This is a medical task requiring a skilled nurse’s license. |
| Dressing Changes | Changing bandages, gauzes, or dressings applied by a medical professional. | This is considered a skilled procedure that must follow strict clinical guidelines. |
| Active Issues | Perform skin care when chronic skin problems are active (e.g., a known, open chronic ulcer). | Active issues require skilled observation and therapeutic intervention. |
The Bottom Line: If the skin is broken, or a prescribed therapeutic product needs to be applied, it requires a higher level of licensed care (often provided by a home health nurse licensed to provide skilled services).
To effectively keep the skin healthy, follow these critical steps during your shifts:
You are the client’s eyes and ears. During routine activities like bathing, dressing, and repositioning, scan the skin for early signs of trouble.
Immediate Action: If you see a persistent area of concern, document it clearly and report it to your supervisor or the family immediately so a skilled assessment can be scheduled.
Skin that is too dry can crack, creating entry points for infection. Skin that is too moist (due to incontinence or perspiration) can quickly break down.
Unrelieved pressure is the number one cause of pressure sores. Your consistent attention to repositioning is the most important preventative act.
Excellent, preventative skin care is a team effort. It requires dedicated attention from the caregiver and, often, a seamless hand-off to skilled providers when therapeutic intervention is needed.
At ComForCare, we are committed to providing the highest standard of non-medical support, empowering our caregivers with the knowledge to maintain your loved one’s comfort and safety.
Do you have any questions about these protocols or signs of skin change you’ve noticed? We are here to help guide your care plan with expertise and compassion.

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