Long-Term Care Insurance for In-Home Care

If a Senior’s needs are non-medical, options like health insurance, Medicare, or Medicaid often won’t pay for those expenses.

ComForCare Home Care has 20 years of experience working with long-term care insurance carriers. Let us help you navigate your policy.

If you are a long-term care insurance policy holder or know someone who is, you may be wondering how it works and how it’ll cover the cost of in-home care. As an experienced home care agency in long-term care insurance, ComForCare is a valuable resource for policyholders and their families who need assistance with navigating the long-term care insurance claim process and understanding how it covers the cost of in-home care. 

We can help you with:

  1. Understanding policy requirements: We have experience working with various long-term care insurance policies and understand the common requirements and documentation needed for claims. We can help you explore if the policyholder meets “benefit triggers” which are typically the inability to perform a certain number of Activities of Daily Living (ADLs) or cognitive impairment. In most instances, we have relationships with LTCI carriers and can help guide you through the process. We will ensure the provided care aligns with the policy’s definition of covered services and the required plan of care.
  2. Gathering necessary documentation:  Because we maintain detailed records of the care provided, including dates of service, specific tasks performed, clock in/out times, and the policyholder’s progress, this documentation becomes crucial for the insurance company.  We can provide regular service  notes and invoices that the insurance company will require for reimbursement or direct billing.
  3. Help you through the elimination period:  In long-term care insurance, the elimination period (also called a waiting period or deductible period) is the initial time frame after a benefit trigger occurs during which the policyholder pays for their care out-of-pocket before insurance benefits begin. Think of it as a time-based deductible, measured in days rather than dollars. We can ensure you meet the requirements and we’ll help you track during this period.
  4. Completing claim forms:  We are familiar with most forms and specific claim forms required by different insurance companies. We can provide the policyholder (or their representative) accurately completed sections and documentation related to the care services provided by the agency.
  5. Facilitating communication:  We are willing to communicate directly with the insurance company on behalf of the policyholder, with proper authorization. Together, we can get answers to questions from the insurance company regarding the care provided in which we complete an insurance verification. We can also streamline the billing process, whether by submitting invoices directly to the insurer or providing the necessary documentation for the policyholder to seek reimbursement. 
About Us

It's crucial to remember that:

  • Every long-term care insurance policy is different. We work closely with the policyholder and their insurance provider to understand the specific requirements and coverage of their policy.
  • The policyholder will likely need to sign an authorization form allowing the insurance company to share information with the home care agency. 
  • Some policies allow for direct billing from the care provider, while others reimburse the policyholder. The agency can help facilitate either process.
  • Some insurance companies assign a care coordinator who will work with the policyholder and the care providers. We can collaborate with this coordinator and provide regular updates as requested.

Making the claims process easier

Filing an LTC insurance claim can be complicated and overwhelming. That’s why working with professionals like those at ComForCare can make all the difference. We’ll help you understand your policy, including terms like “elimination period,” “maximum daily benefit,” and more.  Plus, we’ll assist with the paperwork and can handle billing directly with the insurance company eliminating this added burden. 

Whether you need help understanding the terms of your policy or filing a claim, ComForCare is here to support you every step of the way. And since navigating LTC insurance can be tricky, it’s always a good idea to seek professional help to ensure you’re maximizing your benefits.

If you’re ready to learn more or file a claim, reach out to ComForCare today!

Considering the cost of care, and don’t have a policy yet?

Genworth produces the cost of care survey annually with the intent to help families understand and plan for their long-term care needs. The survey results have become the foundation for long-term care planning. 

If a senior’s needs are non-medical, in-home care supportive care needs, options like health insurance, Medicare, or Medicaid often won’t pay for those expenses. That’s where long-term care insurance comes in. It’s a smart way to prepare for the financial demands of long-term care and can offer peace of mind as your loved ones grow older.

Long-term care insurance (LTC) policies help by reimbursing policyholders for services that assist with daily living activities, like bathing, dressing, or meal preparation. These benefits can relieve families of the financial burden when a loved one faces chronic illness or simply needs extra help as they age, even if they’re in good health.

LTC insurance covers more than just in-home care. It can also help pay for assisted living facilities, nursing home care, and memory care communities. When shopping for a policy, it’s important to think about a few key factors: the benefit amount (or coverage level), how long benefits last, and the elimination period before coverage kicks in.

The cost of long-term care insurance varies, just like the costs of care itself. Buying coverage before a senior’s health changes or before an emergency arises gives families more options when they need quality care. Since LTC policies can be complicated, it’s helpful to work with a professional—like a ComForCare Home Care expert—to ensure you’re getting the most out of your benefits.

The basics of long-term care insurance

Depending on the policy purchased, it will determine how much care is covered at the time of a claim. This will be covered in the form of a daily or monthly benefit amount and often include a maximum payout in which the policy will pay out in total which is accumulated overtime. 

Long-term care insurance policies are typically purchased through an employer, long-term insurance agent or insurance agent or broker.  

This is where companies like ComForCare can step in and help. If you’re a senior or someone helping an older adult considering a policy, please give us a call today.

Let us help you! Reach out today!

By partnering with a knowledgeable home care agency, policyholders can significantly ease the burden of filing a long-term care insurance claim and ensure they receive the benefits they are entitled to for their car

Each office is independently owned and operated and is an equal opportunity employer.

Steve
ComForCare Home Care (Scottsdale, AZ)
Operated By: 
Steve Alfonsi
Office Phone:  
(480) 998-0668
Fax Number: (480) 998-0975
14809 N 73rd, St #205
Scottsdale, AZ 85260
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