Meet Our Team
ComForCare Home Care (Winston-Salem, NC)

Ryan Gragg, Owner

Shantoria Williams, Director of Operations: Shantoria leads our human resources, client and community relations, and office management functions. A gerontologist by education, a licensed and experienced CNA, and a former assisted living executive director, Shantoria's deep experience in both home care and assisted living ensures that we are serving our clients, caregivers and staff with the expertise and care they deserve.

M. Denis Williams, RN-Registered Nurse, Agency Director: Denis assesses our clients prior to, and throughout, their care with ComForCare of Winston-Salem. She develops the client plans of care, supervises our caregivers and ensures policy compliance. Going into her eighth year with our agency, our clients have come to know Denis as a dedicated nurse that goes above and beyond, ensuring that their care needs, and personal satisfaction, with our agency are always a priority.

Michelle Swearengin, Office Manager: Michelle is the voice of ComForCare and is likely the first person you encounter when calling our agency.  She handles billing, payroll and keeps our office running smoothly. She has a smile and a kind word for all.

Hanna Loveday, Recruitment Coordinator & Assistant Office Manager: Hanna's primary function is to support our recruiting efforts by ushering applicants through our hiring process and ensuring new employees are onboarded with the appropriate documentation, certifications and training. She also assists Michelle with keeping client and employee records organized, up to date, and in proper compliance. Part of Hanna's duties when ushering new applicants through our hiring process is also qualifying potential caregivers for our state-certified Apprencticeship program. The purpose of the Apprenticeship program is to provide a career path from certification of PCAs (Personal Care Assistant) to CNAs (Certified Nursing Aide) and beyond. We operate this program in partnership with NC Works and Goodwill Industries of Northwest North Carolina.

Sara Lester, Care Coordinator: Sarah takes care of the scheduling for clients and caregivers. She matches clients to caregivers based on their qualities, skill sets, strengths, likes and dislikes, and of course the individual needs of the client. Sarah regularly updates families and caregivers to ensure our clients live their best life possible.

Lynn Ola, RN Nurse Supervisor: Lynn provides reassessments for our clients every 90 days or if their condition changes.  Lynn also assists Denis in supervising our caregivers.  With her constant smile, Lynn brings Hawaiian sunshine and rainbows to our nursing team on a daily basis.

Sallie Hepler, RN, Nurse Instructor, Compliance Manager: Sallie is our PCA class instructor, ensuring that our Personal Care Assistants have the skills needed in order to effectively support their client needs.  Sallie also focuses on making sure that our agency maintains compliance within state regulations.


Whether your loved one needs assistance only a few hours a week or around-the-clock, our team is happy to help! Call (336) 759-7207 to learn more about the transition care services offered through ComForCare Home Care (Winston-Salem, NC).

Dave · ApprenticeshipNC ComForCare Winston-Salem
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Phone: (336) 759-7207
Fax: (336) 759-7209