Why Choose ComForCare

What Sets Our Team Apart

Why Choose ComForCare

Father-daughter team Curt & Carol-Lauren Reilly

Meet the Owners | ComForCare | Jacksonville, FL - Curt_and_Carol-Lauren_Reilly

Curt’s Story

We began our home care experience when our own family needed assistance. I was living in Tallahassee, Florida, two hours from my family in Jacksonville, when first my father and then my mother became ill and required care in their home. A short time later, two of my brothers-in-law also required hands on care.

Because of these experiences, I understand the challenges faced by families and the importance of balancing your own life, while trying to find the best possible care for your loved one. At the time, we did not know what services were available and much of what we learned was through trial and error. After researching on our own, we discovered what a benefit and a resource quality home care could be and soon after I knew the path I wanted to take for the next phase of my professional life.

I’m committed to being a resource for all of our clients and their families and I am so pleased to play a role in impacting their well-being.

Carol-Lauren’s Story

A few years ago, I was working part-time and going to school when my grandparents became ill. At that point, much of my life was put on hold so that I could assist. Family has always been the highest priority for me, so it was only natural that I set aside my own agenda to care for my grandparents. It wasn’t easy, but I had the support of the rest of the family and we worked together to serve the best interest of all of us. I was able to help my grandparents through a challenging transition in their lives and the comfort I gave them is a source of satisfaction and pride for me.

Soon after these experiences, my dad suggested we go into the home care business together. I knew it was a perfect match for us. Our business incorporates all the things that truly matter: helping others, making a difference, and family.

I know the work we do makes a huge difference in the lives of our clients and their families and that’s what makes this business so important. Empowering our clients by helping them remain in their homes and live life on their own terms is beyond rewarding.

Additionaly, I am the Home Care Association of Florida (HCAF) District 4 Director, and bring a broad knowledge of updates to the home care community and hold my company to the highest standard.

Two Generations of Dedicated Care

Our journey has shown us all perspectives of home care: clients, family members, caregivers and home care providers. As a result, we know communication between clients, family and caregivers is essential. We are committed to fostering open and active communication through every step of the care process. We are committed to keeping the client engaged and a part of the conversation. With this approach, our goal is to keep the client involved in the choices about their care plan and aware what is expected of the caregivers who come to their homes.

We bring to the table two different generations of experience, energy, and business savvy and we make it our focus to assist and treat families as if they were our own. We understand firsthand the pressure and stress of caring for an ill or elderly loved one and how it can take a toll on the family. Our pledge to our clients and their loved ones is to always be open and compassionate and to continue to look for opportunities to help families live their best lives.

Office Qualifications

DementiaWise®-certified
Florida State Guardianship Association
Certified Senior Advisor®
Home Care Plus Provider of Choice (2018) and Employer of Choice (2018)
Certified Dementia Practitioners®
Trained assisted-living facility administrator
Registered nurse on staff

Whether your loved one needs assistance only a few hours a week or around-the-clock, our team is happy to help! Call (904) 232-4407 to learn more about the transition care services offered through ComForCare Home Care (Jacksonville, FL).

At a full-service home care agency, such as ComForCare, caregivers are agency employees, not independent contractors. This means our caregivers are bonded and insured. Plus, we manage responsibilities such as payroll taxes, workers’ compensation, caregiver screening and scheduling. If you hire a caregiver through an online registry or a private hire, you become the employer and are responsible for these tasks. At ComForCare, we take care of all the details so families can spend more quality time with their aging loved ones.

When it comes to in-home care, you want a caregiver who is professional, compassionate and qualified. We conduct comprehensive screenings, assess skills and verify certifications, employment history and references.*

Each of our caregivers must complete a full skills orientation, which uses a teach-back method. First, we explain how to care properly for a client, then the caregivers demonstrate those necessary skills to us. An example would be how to transfer a person safely in and out of a chair. We also train caregivers to work with client-specific needs and provide ongoing education. To ensure caregivers are following protocols and clients are pleased with their care, we conduct unannounced quality assurance calls and visits to clients’ homes.

Our personalized approach to care sets us apart. We understand that every person and situation is unique. Our Care Process begins with a thorough in-home consultation to identify a person’s specific needs and preferences. Next, we create a personalized plan. We then continue to communicate with our clients and their family members, conduct reassessments, and adjust the care to reflect a client’s changing needs and condition.

Our caregivers are available for a few hours a week up to 24 hours a day, seven days a week, including holidays. We’re also available around the clock to answer questions.

Activities of daily living such as eating, dressing and bathing are essential for healthy lives. However, it’s Meaningful Activities that bring people joy and purpose. We have found when clients are engaged in activities important to them, they are more willing to accept care. That’s why we work with clients and their families to identify Meaningful Activities based on a person’s interests, hobbies, and remaining skills and abilities.

Falls can be serious, sometimes fatal, for seniors. The good news is most falls are preventable. Many of our offices offer in-home fall safety evaluations and fall risk evaluations that look at all aspects of a person’s living conditions as well as factors known to increase a person’s fall risk. If someone is found to be at high risk of falling, we’ll make recommendations that can help keep them safer, such as home modifications and lifestyle changes.

We created DementiaWise® to enhance the lives of those living with dementia and their families. DementiaWise teaches caregivers about the changes caused by dementia as well as appropriate care methods and behavioral interventions.

Only ComForCare offers the DementiaWise® Certified Care Program. Through evidence-based practice and advanced staff training co-developed by Dementia researcher Dr. Heather McKay and tested for efficacy by Duke University - ComForCare ensures that our clients living with dementia receive proper care. Each ComForCare office has an opportunity to participate in this program.

Why Choose ComForCare