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The ComForCare Franchise Story

Join the brand that revolutionized home-care solutions for aging adults.

When ComForCare opened its first location in Michigan in 1996, in-home senior care was an emerging industry. In the 20+ years since our founding, families have relied on our in-home care services to help their aging loved ones get the care they need and deserve. But the need continues in more cities across the U.S. and Canada.

ComForCare quickly made a name for itself by creating thorough training programs designed to help franchise owners with staff retention. Through its CaregiverFirst program, as well as a comprehensive 10-step hiring process and opportunities for certification and job growth, ComForCare has created a system that finds and keeps the best and most talented caregivers.

ComForCare created DementiaWise®, a comprehensive care approach for people with Alzheimer’s disease or other forms of dementia that focuses on supporting and encouraging remaining skills and abilities; and Joyful Memories®, an interactive, singalong program that uses the power of music to create connections and positive outlets for emotional expression. 

ComForCare’s DementiaWise® is recognized by the Alzheimer’s Association® for incorporating evidenced-based Dementia Care Practice Recommendations in the following topic areas: Alzheimer’s and dementia, person-centered care, assessment and care planning, activities of daily living, and behaviors and communication.

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New leadership team positions brand for dynamic growth.

In 2017, The Riverside Company invested in ComForCare as part of its expansion into home care and other senior-oriented enterprises. Riverside has extensive experience in franchising and home care. With more than $5 billion in assets under management, it has invested in more than 470 transactions. Its international portfolio includes more than 80 companies.

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NEXT: See who makes a great franchise owner: 

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  • "Patricia has been great with my 93 year old mother!"
    She's creative and just seems to know what my mother needs and wants. She's a great aid to me knowing doctors visits, prescription pick-up and grocery runs are all taken care of - big load off my mind and schedule.
  • "The owners and nurse are fantastic!"
    Always willing to take calls from my Mom and explain things in a way she and I can understand. Also walked us through the insurance process. That was not easy and their expertise was greatly appreciated.
  • "ComForCare has given me peace of mind!"
    The fact that ComForCare was able to step in with certified dementia care specialists and begin caring for my father has been fantastic. The staff and caregivers are both sympathetic and empathetic and I feel it has helped my father during this difficult time. It has also given me peace of mind since I live a long distance from my father, and the communication from staff and caregivers is reassuring.

The Cost of Keeping Caregivers and their Clients Safe During a Pandemic

According to the CDC, the risk for severe illness from COVID-19 among adults increases with age, with older adults at highest risk. That makes the health and safety of the caregivers who look after them all the more important. And it is the responsibility of those employing the caregivers to ensure they have the resources to do their job safely.
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