Patient Centered Care

Help your loved one live their best life possible with ComForCare care services.

Dignity and Respect

Health care practitioners listen to and honor patient and family perspectives and choices. Patient and family knowledge, values, beliefs, and cultural backgrounds are incorporated into the planning and delivery of care. This may include making special accommodations for religious restrictions regarding meal preparation and other similar considerations when applied to home care or other care situations. Operating this way helps to create a relationship in which all parties are mutually respectful and respected.

Patient Centered Care — It's What We Do Best

Patient and family-centred care is an innovative approach to the planning, delivery and evaluation of health care. This facilitates mutually beneficial partnerships among health care providers, patients and families. Patient- and family-centred care applies to people of all ages, and it may be practiced in any setting.

Information Sharing

Caregivers communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete, and accurate information in order to effectively participate in care and decision-making. When home care services are used to assist with care, caregivers can provide additional insights that can help clients to best manage conditions and enjoy the highest quality of life.

Participation

Clients and families are encouraged and supported in participating in care and decision making at the level they choose. When ComForCare caregivers assist with client care, caregivers work closely with clients and family members to determine scheduling and care needs. Family members can take as little or as much control over caregiving as desired, with ComForCare caregivers filling in the gaps or taking charge as needed. Meeting client needs and wishes is a priority. Read more about respite care for family caregivers.

Collaboration

Patients and families are also included on an institution-wide basis. Health care leaders collaborate with patients and families in policy and program development, implementation and evaluation. Patients’ and families’ suggestions and insights are also considered when making changes to health care facility design and in professional education, along with the delivery of care. ComForCare uses patient and family suggestions, as well as patients’ needs evaluations, to determine how best to provide care for each individual. This information is also ultimately used to improve care for all patients in the area. Patients may be given more companionship time, have more attention focused on condition management, or other changes may be made to care routines as determined through collaboration with patients and families.

Better Care Starts Here

Read how we are helping older adults live their best lives possible. Here is what clients say about their experience with our agency.

"July 9, 2019 by J.K."

"My caregiver is very good and takes great care of me. My problem with ComForCare is that it doesn’t have a replacement when my caregiver is not well or on vacation. Initially when I really needed help, the Agency couldn’t. It’s been more than a year and it still hasn’t found a replacement. The main reason to go with an Agency was to have a stress free life as depending on Private persons left me helpless. Shannon had said that she would have a replacement but that didn’t happen. I’m still grateful to have my caregiver."

"April 1, 2019 by J.K."

"Luckily I have Patty, thus you & I really lucked out! The reason we stayed away from Individuals was that, you Shannon had said that you would send a replacement in case the person you assign couldn't make it. Only on the last occasion were you able to find a Replacement; however, we decided not to have one as that person would have had to be trained by us for every little thing.I would welcome a trainee who could watch Patty and learn. Other than that, I'm happy especially that you are prompt sending the Invoices timely. You may share my message but not my name or phone number. If you screen anybody, I'll call and talk to them about your Company, of course all the positive things happened to me.Even before I received this request, I referred your name to friends, unfortunately one passed away last month. If you have questions, call after the 15th after noon ONLY and leave a message if I don't answer.. I purposely didn't punctuate, as my following generation doesn't care & I'd be wasting my time. You asked for it, you got it.Thanks."