Senior Safety: Avoid Phone and Online Scams

ComForCare Cargiver and a senior male client looking at an iPad/tablet electronic device together, without worrying about online scams.

Estimated reading time: 4 minutes

Stay independent and confident while avoiding scams

Scams targeting older adults continue to rise across the United States. They often start with a phone call, email, or online message that seems urgent or official. These scammers look for people who may be trusting, polite, or unfamiliar with newer technology.

Whether you are a senior reading this for yourself or a family member supporting a loved one, understanding common scams and taking simple precautions can help you stay safe, confident, and independent while aging at home in Milwaukee County and throughout Wisconsin.

Why Older Adults Are Targeted

Scammers often focus on older adults because they may:

  • Answer unknown phone calls out of courtesy
  • Trust organizations that sound official
  • Use email and social media without recognizing common scams
  • Feel hesitant to report suspicious activity

These fraudsters rely on urgency and emotion, hoping someone will act quickly without verifying the situation. Being aware of the signs helps you protect yourself and your personal information.


Phone Scams to Watch For

Phone scams remain one of the most common ways scammers reach older adults. Sometimes they even make their number appear legitimate on caller ID. Some frequent phone scams include:

Medicare or Insurance Scams

Callers claim to represent Medicare, an insurance company, or a healthcare provider. They ask for personal information, Medicare numbers, or payment for new benefits or equipment.

Remember: Medicare will never call to request personal details or payment.

Grandparent Scams

Someone may pretend to be a grandchild or relative in trouble, claiming they are stranded, in an accident, or in legal trouble. They pressure you to send money immediately.

Government Impersonation Scams

A caller may claim to represent the IRS, Social Security Administration, or another government agency. They threaten fines, benefit suspension, or other urgent consequences unless immediate payment is made.

Tech Support Scams

A caller might claim your computer has a virus or security problem. They ask for remote access or payment for unnecessary services.


Internet and Email Scams to Watch For

Many scams now start online through email, text messages, or social media. Some of these scams include:

Phishing Emails

These messages appear to come from banks, shipping companies, or familiar brands and ask recipients to click links and enter personal information. They often create urgency with messages about locked accounts or suspicious charges. *Before clicking any links, try clicking on or hovering over the sender’s name to reveal the actual email address – if the address looks unusual or does not match the organization’s official website, the message may be a scam.

Online Romance Scams

Some people build online relationships to gain trust, then request money for travel, emergencies, or medical needs. These scams can continue for months before financial requests appear.

Fake Prize or Sweepstakes Offers

The message says you won a prize but must pay fees or taxes first. Legitimate contests never require payment to claim winnings.


Warning Signs of a Scam

Knowing the red flags can prevent financial loss. Watch out for:

  • Requests for payment via gift cards, wire transfers, or cryptocurrency
  • Pressure to act immediately
  • Requests for personal or financial information
  • Calls from unknown numbers claiming urgent problems
  • Emails or messages asking to click suspicious links

Take a moment to verify information before responding. Legitimate organizations give you time to confirm requests.

How You Can Protect Yourself

Everyone can take steps to stay safe from scams:

  • Let unknown calls go to voicemail
  • Pause before sharing personal information or sending money
  • Review emails or messages carefully, and ask for help if unsure
  • Use call blocking or spam filtering tools on your devices
  • Talk with family, friends, or caregivers about any suspicious activity

Having someone to review unusual requests can prevent mistakes and provide peace of mind.

Staying Independent and Safe While Aging at Home

Growing older at home should feel safe and empowering. With awareness, support from trusted caregivers, and practical precautions, seniors can maintain independence while avoiding scams.

In Milwaukee County and surrounding Wisconsin communities, families and seniors continue to seek care that promotes overall wellness as individuals age at home.

If you are considering support for yourself or a loved one, our team is here to listen and help you explore options. Call us at (262) 446‑2000 or email [email protected]. We offer in-home assessments across Milwaukee County and surrounding areas, with complimentary assessments available for those who qualify.

Each office is independently owned and operated and is an equal opportunity employer.

ComForCare Home Care (Milwaukee, WI)
Operated By: 
Misbah Firdous
Office Phone:  
(262) 446-2000
Milwaukee, WI
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